Onsite Early Intervention


Rapid Response, Better Outcomes

EMP Onsite: Work Strong, Work Safe

When discomfort or strain first appears, speed of response determines the outcome. EMP Onsite's Early Intervention service delivers immediate access to physiotherapy led assessment and support, preventing minor issues from becoming major issues.


Embedded directly within your workplace, our clinicians provide rapid triage, early treatment, and functional advice to help employees stay at work safely. Supported by data led reporting, national governance, and integrated escalation pathways, this model significantly reduces claim frequency, lost time, and costs, while improving worker trust, morale, and engagement.



Our approach combines onsite physiotherapy, real time triage, and proactive follow up to ensure every concern is addressed early, consistently, and with measurable results.

Key Benefits

  • 98% stay at work rate for early intervention cases.
  • Up to 4:1 ROI through avoided claims and faster reovery.
  • Reduced absenteeism and improved workforce confidence.
  • Fewer referrals to eternal medical providers.
  • Transparent, data driven reporting via the EMP Dashboard.

How It Works

1. Immediate Access to Care


Onsite physiotherapists are available for same day assessment and treatment of emerging discomfort, niggles, or strains. No referral or waiting period is required.


2. Rapid Triage & Escalation


Employees are triaged within minutes, with treatment or advice provided immediately. Escalation pathways (to GPs, specialists, or allied services) are clearly defined for complex cases.


3. Early Treatment & Advice


Clinicians provide hands on care, corrective exercises, ergonomic adjustments, and task modification guidance to keep staff productive and pain free.


4. Stay at Work Coordination


Where required, clinicians coordinate modified duties and communicate with leaders to ensure safe, supported recovery without unnecessary time off.


5. Tracking & Continuous Improvement


All outcomes are documented in EMP's secure digital system and visualised in the EMP Dashboard. This enables leadership to monitor trends, resolution times, and ROI in real time.

Optional Enhancements

  • 24/7 access to virtual triage via telehealth coverage
  • Integration with AI assisted triage and remote reporting
  • Leadership training on early symptom recognition and referral
  • Pre shift "Wellbeing Check-Ins" for high risk teams
  • Integration with Injury Prevention and Return to Work programs for full lifecycle management

Proven Impact

Industry

Transport & Logistics

Result

% reduction in medical claims escalation

ROI / Outcome

:1 ROI through avoided claim costs

Manufacturing

% same day symptom resolution
% reduction in absenteeism

Postal & Freight

% fewer lost time injuries

Improved workforce trust and retention

Retail Distribution

% decrease in external medical referrals

Stronger culture of early reporting

Why Organisations Choose EMP Onsite

  • Clinician led, rapid response model with national coverage
  • Seamless integration with onsite physiotherapy and injury prevention programs
  • Proven ability to reduce Workers Compensation claim rates and costs
  • Transparent ROI and performance metrics via the EMP Dashboard
  • Trusted provider to leading logistics, manufacturing, and government organisations
  • Backed by ISO 45001 aligned clinical governance and privacy compliance

Frequently Asked Questions

  • How does EMP's Early Intervention service differ from traditional physiotherapy?

    Traditional physiotherapy is reactive, employees seek help after an injury. EMP's Early Intervention model is proactive and embedded onsite, allowing discomfort to be addressed before it becomes a claim or lost time incident.

  • How quickly can early intervention be deployed onsite?

    Mobilisation typically occurs within 4-6 weeks, with immediate telehealth coverage available during setup or for remote locations.

  • What types of issues can be managed through early intervention?

    Musculoskeletal discomfort, repetitive strain, minor sprains, fatigue related symptoms, and movement related pain can all be managed early, often preventing escalation into medical or compensation claims.

  • How is effectiveness managed?

    EMP tracks participation, "stay at work" rates, symptom resolution times, and ROI metrics through the EMP Dashboard. These results are summarised in client facing quarterly performance reports.

  • Can this service integrate with injury prevention or return to work programs?

    Yes. EMP Onsite can operate alongside existing Employee Assistance Programs or integrate with HR and safety platforms. Our hybrid approach ensures continuity of care and unified data visibility across systems.

  • Is employee confidentiality protected?

    Yes. Individual clinical data remains confidential under privacy and health legislation. Only de-identified, aggregate data is used in reporting and trend analysis.

Our proven programs typically deliver a 30% reduction in Workers’ Compensation claims and premium costs in addition to improving the workplace culture and the performance of individual workers and teams.
Contact EMP Onsite today to discuss how we can assist your organisation!

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