Onsite Counselling and Psychology


Building Mentally Healthy Workplaces

EMP Onsite: Work Strong, Work Safe

Mental wellbeing is a cornerstone of safe, high performing workplaces. EMP Onsite's Onsite Counselling and Psychology Services embed qualified mental health professionals directly within your business to provide immediate, confidential support and strengthen psychosocial safety.


Guided by our Mental Health Advisor, and Head Psychosocial Risk Specialist, our programs combine clinical expertise with data led insights to help organisations identify risk, respond early and create mentally healthy cultures.


Our counsellors and psychologists work alongside leaders and employees to reduce psychological injury risk, psychosocial injury risk, improve resilience, and address issues such as stress, fatigue, burnout, and conflict before they escalate. Supported by national governance, data analytics, and integration with our early intervention frameworks, this service delivers measurable improvements in wellbeing, engagement, and overall safety culture.

Key Benefits

  • Reduction in psychological injury claims and severity.
  • Improved morale, focus, and retention.
  • Compliance with psychosocial risk obligations (ISO 45003, WS Regulations).
  • Confidential, onsite access to early mental health support.
  • Integrates with existing supports (Mental Health First aid, EAPs, etc.)

How It Works

1. Embedded Mental Health Professionals


Experienced counsellors and psychologists are placed onsite or available via hybrid delivery, offering both scheduled and drop in sessions for employees.


2. Early Identification & Support


Staff can confidentially seek assistance for stress, fatigue, interpersonal conflict, or mental health concerns before they develop into complex issues or formal claims.


3. Leadership & Team Coaching


With guidance from our Mental Health Advisor and Head Psychosocial Risk Specialist, we deliver workshops and coaching that equip managers to recognise early warning signs, have supportive conversations, and foster psychologically safe environments.


4. Data & Reporting


Participation trends and wellbeing themes are captured through our secure analytics environment. Aggregated, de-identified data feeds into the EMP Dashboard, providing actionable insights for leaders while maintaining full confidentiality.


5. Integration with Broader Programs and Existing Supports


Onsite Counselling integrated seamlessly with our Early Intervention, Injury Prevention, and Wellness frameworks, supporting both physical and psychosocial wellbeing under one coordinated model.


We also integrate directly and support existing supports and systems such as EAPs, Mental Health First aid, etc.

Optional Enhancements

  • Psychosocial Risk Audits aligned to ISO 45003.
  • Digital wellbeing check-ins for remote teams.
  • Peer support and Mental Health First Aid training.
  • Trauma informed leadership sessions.
  • Organisation wide wellbeing strategy and governance reviews.

Proven Impact

Industry

Transport & Logistics

Result

% reduction in mental health related claims

ROI / Outcome

Improved morale and retention

Manufacturing

% increase in early help seeking behaviour
:1 ROI via reduced claim severity

Government & Justice

% improved psychological safety scores

Stronger leadership engagement

Retail & Distribution

Noticeable drop in absenteeism and burnout

Higher workforce satisfaction

Why Organisations Choose EMP Onsite

  • National network of registered psychologists and counsellors
  • ISO aligned governance and privacy compliance (APP & ISO 45003)
  • Led by senior experts
  • Seamless integration with physical injury prevention and triage
  • Real time wellbeing analytics through the EMP Dashboard
  • Proven ROI and measurable cultural improvement

Frequently Asked Questions

  • Are sessions confidential?

    Yes. All counselling sessions are completely confidential. No identifying data or session notes are shared with management, only de-identified trend data is used to guide organisational wellbeing strategies.

  • Can services be provided remotely or across multiple sites?

    Employers can implement strategies such as promoting work-life balance, providing resources for stress management and mental health support, fostering a positive organisational culture, offering training on conflict resolution and communication skills, and conducting regular assessments of workplace psychosocial factors. 

  • Do onsite counsellors also assist with psychosocial risk management?

    Yes. Under the guidance of our Head Psychosocial Risk specialist, our clinicians help leaders and safety teams identify psychosocial hazards, conduct risk assessments, and develop tailored improvement plans aligned to ISO 45003 standards.

  • How is program effectiveness measured?

    Effectiveness is tracked through de-identified wellbeing metrics, participation rates, early help engagement, absenteeism, and claim trends, consolidated in the EMP Dashboard. This enables real time monitoring of ROI and culture change.

  • Can this program integrate with existing EAP or HR systems?

    Yes. EMP Onsite can operate alongside existing Employee Assistance Programs or integrate with HR and safety platforms. Our hybrid approach ensures continuity of care and unified data visibility across systems.

  • How quickly can counselling services be deployed?

    Deployment typically occurs within 4-6 weeks for new clients, with immediate virtual coverage available during setup.

Our proven programs typically deliver a 30% reduction in Workers’ Compensation claims and premium costs in addition to improving the workplace culture and the performance of individual workers and teams.
Contact EMP Onsite today to discuss how we can assist your organisation!

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